Terms and Conditions

Welcome to TripDwar. By booking a trip with us or participating in any of our tours, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

1. Trip Coordinator & Guide

• A designated tour guide/coordinator will assist you throughout the journey.
• TripDwar reserves the right to change, replace, or assign a different guide at any time due to operational needs, emergencies, or unforeseen circumstances.

2. Responsibility & Liability

• Our team will make every possible effort to assist you and ensure a smooth experience.
• However, TripDwar is not responsible for any injury, accident, delay, loss, or mishappening arising from:
  • Natural events (weather conditions, landslides, floods, storms, etc.)
  • Situations beyond our control (vehicle breakdowns, traffic, government restrictions, third-party delays, etc.)
  • Your personal negligence or failure to follow safety instructions.
• TripDwar acts as a facilitator and trip organizer; therefore, we are not liable for events outside our operational control.

3. Nature of Assistance (No Hand-Holding Policy)

• Our tour guide/coordinator will:
  • Assist you in reaching the designated sightseeing points.
  • Provide information, directions, and suggestions on what to explore.
  • Coordinate timings and ensure you know where to go next.
• However, please note that TripDwar does not provide hand-holding or personalized one-to-one escorting at every spot.
  • You are expected to explore places independently once basic guidance is given.
  • The coordinator will be available nearby for support but will not accompany each person individually throughout the activity.
• This ensures smooth management of the entire group and timely movement across locations.

4. Local Support Network

• TripDwar maintains connections with trusted local people at various destinations.
• In case of any mishappening or emergency, these local contacts can assist immediately and help us manage the situation faster.
• This support helps ensure quicker response time and better safety handling, but it does not imply financial liability from TripDwar.

5. No Financial Compensation

• In the event of an accident, medical emergency, personal loss, or any other unforeseen incident during the trip, our team will assist you to the best of our capability.
• However, TripDwar does not provide any form of insurance, financial compensation, reimbursement, or monetary support for such incidents. Participants are advised to carry personal travel/medical insurance, if needed.

6. Itinerary Flexibility

• All itineraries are subject to change based on weather, safety factors, local regulations, or unforeseen operational challenges.
• Any modifications will be made prioritizing group safety and the overall quality of the trip.

7. Personal Belongings

• Participants are solely responsible for their luggage, gadgets, cash, and personal items.
• TripDwar is not liable for loss, theft, or damage of personal belongings during the trip.

8. Conduct & Behaviour

• Respectful behavior is mandatory toward fellow travelers, staff, and locals.
• Any misconduct, harassment, or behavior that threatens group safety may result in removal from the trip without any refund.

9. Health & Fitness Requirements

• By joining the trip, you confirm that you are physically and mentally fit for travel and any included activities.
• Pre-existing medical conditions should be disclosed to the coordinator in advance.
• TripDwar is not responsible for health issues caused by altitude, weather, food, water, or physical exertion.

10. Alcohol & Substance Policy

• Illegal substances or drugs are strictly prohibited on all trips.
• Alcohol consumption must be responsible and as per accommodation/property guidelines.
• TripDwar is not liable for consequences arising from irresponsible consumption.

11. Payments, Cancellations & Refunds

• A booking is confirmed only after the required payment is received.
• All cancellations will follow TripDwar’s official cancellation and refund policy (to be listed separately if needed).
• No refund will be provided in case of:
  • No-shows
  • Last-minute cancellations
  • Early departure from the trip
  • Removal due to misconduct

12. Media Consent

• TripDwar may capture photos/videos during the trip for promotional purposes.
• By participating, you grant permission for the use of such media on our website, social media, or marketing material unless you specifically request otherwise.

13. Acceptance of Terms

By booking a trip, joining our group, or filling out our forms, you acknowledge that you have read, understood, and agreed to all the above Terms & Conditions.

For any questions, feel free to contact us at:

• Email: Contact@tripdwar.com
• Phone: +91 XXXXXXXXXX